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What is Altra Family?
Updated over a year ago

Altra Family is a private family engagement app for care homes to share precious moments and updates with resident’s families. Families can also send messages, photos, voice notes and videos to be shared with loved ones in the home.

Altra is the best solution to improve connectedness in nursing homes across families, residents and staff.

Keeping Families in the Loop

We make it simple for care homes to provide families with updates on the well-being of their loved ones and day-to-day life in the home through videos, pictures, notes and more. Families only receive information specific to their loved one.

We facilitate open communication beyond a single point of contact in the family, ensuring memories can be shared and relationships maintained. Next of Kin can invite other relatives and friends to be part of their loved ones profile, if they wish.

How it works

  1. Invite from us – you will receive an invitation as a relative of a resident in a nursing home using Altra Family. This will arrive via email from [email protected] or SMS. Simply follow the instructions to sign up from the link in the email or SMS. If you need assistance please contact Altra at [email protected].

  2. Easy to use Web and Mobile App – Altra Family can be accessed on any device through the web browser or Altra’s mobile app which can be downloaded on the Apple App Store or Google Play Store.

  3. Everything under the Resident Profile - your profile will be directly linked to your loved one’s profile ensuring you only receive information relevant to your loved one.

  4. Sharing moments - We can share photos, videos, messages, voice notes and more directly with you.

  5. Family Newsletters - As a relative you can also send in photos/messages to the resident profile to be shared with your loved one. Through Altra, we can print personalised “Family Newsletters” for your loved one with the photos and messages you and your family send.

  6. Invite more relatives and friends - you can invite other relatives and friends of your loved one to be part of your loved one’s profile.

  7. See all activities on our shared calendar – Using the activities calendar you will see all the great activities we have lined up each week and what your loved one has taken part in.

  8. View weekly food menu – View the weekly food menu from the app to know what’s on offer each week 😊

Download the Altra Family app

Once you've been invited and signed up to Altra, you can download the Altra Family app for your mobile or tablet using one of these links:

Android Device

iOS Device

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