Resident Management

Here we will show you how to add and edit your resident list, invite relatives and more

Updated over a week ago

RESIDENT LIST

You can see your active and archived residents in the Residents tab:

SORTING YOUR RESIDENT LIST
You can sort the list of residents by using the drop-down list provided for this purpose and clicking on the Search button. If you want to set one of the default sort values, you can change it directly in the Organization Settings page:

ADDING A RESIDENT

To add a resident, click on Add resident in the top right, this will give you the option to add them one by one or by CSV file import. Simply enter their details and click Add Residents button:

RESIDENT PROFILE PAGE

From a resident profile, you can see the recent posts and activity participation, and whether the relatives are using Altra - you can even invite more relatives using the "invite relatives button below the relative list. This page is very useful to show posts in which the resident is tagged - be it from relatives or from the worksite:

EDITING A RESIDENT PROFILE

If you try to Edit the profile, you will have access to different features:

  • Update the resident profile

  • Archive the resident: when the unfortunate event happen, you can archive the resident in a click (or reactivate it) but no worries - the content will always remain available in case families ask for it (this happens regularly)

  • Resident consent: this is a visual aid that you can use for your own purpose but the initial thought is to check if the resident agrees to have pictures of him posted online. Then you can see a tick on their profile and easily know which ones are ok with it or are not.

  • Family Code: You can also get relatives to sign-up by giving them the family code.

  • Resident Login Details: Finally, you can generate login details for the resident in case he or she doesn’t have an email address.

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