What is Altra?
DASHBOARD
As a manager or staff member, your dashboard shows birthdays, upcoming activities and daily stats at a glance. Filter posts by All, Worksite or Relatives, and engage with a post by adding a comment or a like.
ADDING A POST
Click Add post.
Tag the residents the post is about — individually, or by department.
Choose privacy settings:
Mark as private — visible only to managers, like a private conversation with a family.
Send to primary contact only
Hide comments from other relatives (on by default) — keeps comments separated by family circle, so one family only sees their own.
Deactivate comments from relatives
Add to activity participation — logs an activity participation record for the tagged residents at the same time.
4. Add a description, and optionally a picture, video, voice note (mobile app only), poll or document.
5. Click Post now to publish immediately, or schedule it for later.
Depending on your staff permissions, some posts may need a manager’s approval before they go live — a message will appear at the top of the dashboard if that’s the case.
PRIVATE POST FOR FAMILIES
Ticking Mark as private turns the post into a private message sent directly to the families of the tagged residents.
EDITING OR DELETING A POST
If ever you make a mistake and wish to edit or delete a post, do not worry for you can easily do it here on the post:
VIEWING POST STATISTICS
Click View in the top-right corner of a post to see which residents were tagged, and who viewed or liked it.
