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Notification settings

Choose how and when you’d like to hear from Altra.

CHANGING MY NOTIFICATION SETTINGS

Go to My Profile to turn notifications on or off.

On the mobile app, open My Profile and tick Notify me via push notifications.

WHAT IS AN "AUTO-POST"?

An auto-post is a message Altra sends you automatically — you don’t need to do anything for these to arrive. There are two kinds:

  1. Activity updates — sent when your loved one takes part in an activity. Choose how often you’d like these in My Profile: daily, weekly (on Fridays), or not at all.


    You can change the auto-post frequency for Activity participation from My Profile and define whether to receive it Daily, Weekly (on Fridays) or to disable it:

  2. Family Newsletter notice — sent when the care home prints a new Family Newsletter that includes your messages.

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